Privacy Policy
Welcome to Centresouq . This Privacy Policy explains how centresouq.com collects, uses, discloses, and protects your personal information when you use our website, services, and applications.
By accessing or using Centresouq, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
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Full name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely via third-party payment providers)
1.2 Account Information
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Username and password
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Order history
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Wishlist and preferences
1.3 Technical Information
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IP address
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Browser type and version
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Device information
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Pages visited and interaction data
1.4 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You may manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
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Process and deliver orders
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Manage your account
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Communicate order updates and support responses
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Improve our website and services
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Prevent fraud and ensure platform security
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Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
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Delivery partners (e.g., Team Express) for order fulfillment
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Payment service providers (e.g., Tabby, Tamara, card processors)
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Service providers assisting with hosting, analytics, or customer support
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Legal authorities if required by law or regulation
All third parties are required to handle your data securely and only for authorized purposes.
4. Payment Information
Centresouq does not store your card or payment details. All payments are processed through secure, PCI-compliant third-party payment gateways.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online system can be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.
7. Your Rights
Depending on applicable laws, you may have the right to:
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Access your personal data
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Correct or update inaccurate information
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Request deletion of your data
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Withdraw consent for marketing communications
Requests can be made by contacting us using the details below.
8. Third-Party Links
Centresouq may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Centresouq does not knowingly collect personal information from individuals under the age of 18. If such data is discovered, it will be deleted promptly.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on centresouq.com.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Centresouq Support
Email: support@centresouq.com
Phone: +971 5636 7 2838
By using centresouq.com, you acknowledge that you have read and understood this Privacy Policy.